A custom CRM, built around the way your business sells.
We implement a tailor-made CRM for your operation, with clear sales stages, the source of every contact recorded and follow-up workflows that don't depend on your team's memory.
Paid media since 2014, over $12 million in managed media, at major São Paulo agencies and in the US market.
The challenge
The lead comes in and the follow-up gets lost.
Replies and next steps can depend on your team's memory or end up scattered across different channels.
Your CRM and sales process aren't ready to scale.
Without clear stages and internal follow-up, opportunities can stall even when your campaigns generate contacts.
The sale happens, but there's no strategy for the next one.
Without relationship, repeat-purchase and referral initiatives, every new cycle may depend solely on bringing in new leads.
What's included
A CRM built for your business
Stages and workflows that match your path from acquisition to sale, instead of a generic template.
Source of every lead
Contact, source campaign and next step recorded from the very first conversation.
Follow-up workflows
Ongoing tracking of your relationship with leads and customers, based on the features available in the CRM.
Post-sale relationship
Follow-up and communications organized in the CRM to stay in touch after conversion.
Repeat sales and referrals
Relationship strategies to create new opportunities with existing customers.
A clear plan. From acquisition to sale.
- Step 1
Let's talk
A discovery call about your business.
- Step 2
We define the strategy
We align your ads, customer service and sales.
- Step 3
We put it into action
Everything live within 30 days, guaranteed.
- Step 4
We keep improving
We track the results and adjust course.
Let's talk about the next step for your business.
Book a callWorks better connected
Each service can be hired on its own, but the results show up when paid traffic, CRM and customer service work together.
Frequently asked questions
We already use another CRM. Do we need to switch?
4ll digital's core offer is implementing a CRM built and customized for your operation. We don't upgrade, customize or maintain third-party CRMs. If you already use a system, the team can look at your setup and assess whether an integration or migration is feasible for the project. The CRM is yours, built for your operation: later on, new AI agents, ad channels and creative production plug into it, without switching tools.
Do you help with CRM, inside sales and repeat sales?
Yes. We implement the CRM for your operation and can set up customer service and sales follow-up workflows, plus retention, repeat-purchase and referral initiatives, depending on the scope.
What happens in the first 30 days?
We launch the agreed setup, which can connect campaigns, CRM, AI customer service and dashboard, depending on the scope. The 30 days start when the contract is signed and access has been granted, such as Business Manager, WhatsApp number and ad accounts. If the system isn't live and running on day 30, you don't pay the second half of the setup fee. The 30 days are not a guarantee of sales or revenue.
How much does it cost? Is the ad budget included?
The investment depends on the service and the scope, which are detailed in the proposal before we start, including what's covered by system access and support. The monthly fee only starts once the system goes live, and the contract runs for 6 months from then; from month 4 on, you can cancel with no penalty. The ad budget is paid separately, directly to the platforms. If the project requires licenses, APIs, channels or other tools, those costs will also be listed in the proposal.